DAK-Gesundheit, one of Germany's leading health insurance companies, has successfully digitized 80% of its incoming mail using Foxit PDF Compressor, a strategic move that allows the organization to efficiently process over 90,000 mail items daily across three DigiCenters. The range of documents handled includes treatment plans, applications, and various other correspondence essential to the health insurance sector. This digitization effort not only streamlines operations but also enhances the overall management of critical information.
Each document is scanned in color and converted to PDF/A format for long-term archiving. The choice of PDF/A is vital for ensuring the preservation of documents in a reliable and compliant manner, as this format is specifically designed for the digital preservation of electronic documents. Foxit’s award-winning compression technology plays a crucial role in this process, significantly reducing file sizes without compromising image quality. This capability is particularly important for DAK-Gesundheit, as it allows the organization to manage a vast volume of documents without the need to increase storage capacity, resulting in substantial cost savings.
The seamless integration of Foxit’s solution into DAK-Gesundheit's existing systems ensures efficient processing, compliance with regulatory requirements, and easy accessibility to documents. Employees benefit from quick retrieval of information, which enhances productivity and facilitates timely responses to customer inquiries. The ability to access digital documents rapidly is essential in the health insurance industry, where timely decisions can significantly impact patient care and service delivery.
Looking to the future, DAK-Gesundheit plans to expand its use of PDF/A conversion to include email and online submissions. This initiative will further streamline document management processes, enhancing efficiency and ensuring that all incoming documents, regardless of their source, are handled uniformly. By continuing to leverage Foxit PDF Compressor, DAK-Gesundheit is well-positioned to improve its operational workflows while maintaining its commitment to providing high-quality health insurance services to its members.