The State of Hawaii Department of Taxation has significantly enhanced its operational efficiency by adopting Foxit Ultraforms to streamline the processing of over a million tax forms annually. Faced with the challenges associated with handling such a high volume of documents, the department sought a solution that would improve accuracy and reduce processing times, ultimately leading to better service for taxpayers.
By implementing 2D barcodes on high-volume tax forms, the department was able to capture data automatically with an impressive accuracy rate of 100%. This advancement eliminated the need for manual data entry, which is often fraught with errors and inefficiencies. The reliance on manual input had previously led to OCR (Optical Character Recognition) read errors, negatively impacting the accuracy of tax form processing. With Foxit Ultraforms, the department improved form accuracy to over 90%, which has proven essential in maintaining the integrity of tax records and ensuring compliance with state regulations.
The benefits of using Foxit Ultraforms extend beyond accuracy. The solution significantly sped up processing times, allowing tax forms to be handled more quickly and efficiently. This improvement is particularly important during peak filing seasons when the volume of submissions surges. By accelerating the processing of forms, the Department of Taxation can respond to taxpayer inquiries and fulfill processing requirements in a timely manner.
Additionally, the implementation of Foxit Ultraforms was remarkably straightforward, requiring no additional programming. This ease of implementation meant that the department could quickly adapt to the new system without extensive training or disruption to existing workflows. As a result, employees were able to utilize the new capabilities almost immediately, enhancing overall productivity.
In summary, the adoption of Foxit Ultraforms has transformed the way the State of Hawaii Department of Taxation processes tax forms. By improving accuracy, speeding up processing times, and simplifying implementation, Foxit has empowered the department to deliver better service to the public while efficiently managing its substantial workload.